Luxe Realms ships orders to locations within the mainland of the United Kingdom. We currently do not offer international shipping.

Luxe Realms offers free shipping on all orders within the mainland of the United Kingdom. We Offer Free Shipping On All Orders

Handling Time: Luxe Realms strives to process orders within 1-2 business days of order placement. Once your order is processed and ready for shipment, you will receive a shipping confirmation email containing tracking information.

Transit Time: The estimated transit time for deliveries within the mainland of the United Kingdom is 3-10 business days, depending on the destination and carrier. Please note that these transit times are estimates and may be subject to unforeseen delays caused by factors beyond our control, such as weather conditions or disruptions in transportation services.

The carrier will attempt delivery to the address provided during the checkout process. In the event of a failed delivery attempt, the carrier may leave a notification card or make additional attempts as per their standard procedures. Please follow the carrier's instructions or contact their customer service for further assistance.

Luxe Realms accepts returns within 14  business days from the date of product delivery. To be eligible for a return, the following conditions must be met:

• The product must be unused, in its original condition, and undamaged.
• The product must be returned with all original packaging and tags intact.

If you wish to return a product, please follow these steps:

1. Contact Luxe Realms customer support within 14 business days of product delivery to initiate the return process.
2. Provide the necessary details, including your order number, product information, and reason for the return.
3. Luxe Realms will provide you with return instructions and an authorized return address.

Refunds will be processed using the same payment method used for the original purchase unless otherwise agreed upon by Luxe Realms and the customer.

Non-Refundable Items:

Certain items are not eligible for return and refund, including but not limited to:

• Personalized or customized items